Extensions Banners: Hair in Wichita – Official Customer Support
Extensions Banners: Hair in Wichita – Official Customer Support Customer Care Number | Toll Free Number When it comes to premium hair extensions and styling solutions in Wichita, Kansas, Extensions Banners: Hair stands as a trusted name in the beauty and personal care industry. Known for its high-quality human hair extensions, expert application techniques, and unparalleled customer service, Exten
Extensions Banners: Hair in Wichita Official Customer Support Customer Care Number | Toll Free Number
When it comes to premium hair extensions and styling solutions in Wichita, Kansas, Extensions Banners: Hair stands as a trusted name in the beauty and personal care industry. Known for its high-quality human hair extensions, expert application techniques, and unparalleled customer service, Extensions Banners: Hair has grown from a local salon into a regional beauty authority serving thousands of clients across the Midwest. But behind every flawless weave, every seamless clip-in, and every custom color blend is a dedicated customer support team ready to assist with inquiries, returns, bookings, and technical concerns. This comprehensive guide provides you with the official customer support contact details, explains why their service stands out, and offers step-by-step instructions on how to reach them whether you're in Wichita, across the U.S., or internationally. Whether you're a first-time client or a loyal returning customer, this article ensures you have all the information you need to connect with Extensions Banners: Hairs official customer care team quickly and efficiently.
Why Extensions Banners: Hair in Wichita Official Customer Support is Unique
Extensions Banners: Hair in Wichita doesnt just sell hair extensions it delivers an experience. Unlike many mass-market beauty brands that rely on automated systems and outsourced call centers, Extensions Banners: Hair has built its reputation on personalized, human-centered customer support. Their team consists of licensed cosmetologists, extension specialists, and client service coordinators who are not only trained in product knowledge but also in empathy, active listening, and problem resolution.
What sets them apart is their commitment to post-purchase engagement. Many companies treat the sale as the end of the relationship. Extensions Banners: Hair sees it as the beginning. Clients receive follow-up calls after installation to ensure satisfaction, personalized care guides based on hair type, and even complimentary touch-up consultations. Their support team doesnt just answer questions they educate, reassure, and empower.
Additionally, their customer service operates on a no-pressure, no-judgment philosophy. Whether youre unsure about which extension type suits your lifestyle, need help with a tangled weave, or are experiencing a shipping delay, their representatives respond with patience and professionalism. They understand that hair is deeply personal its tied to identity, confidence, and self-expression and they treat every inquiry with that sensitivity.
Another unique aspect is their integration of technology with human touch. While they offer an intuitive online portal for booking, tracking, and FAQs, every digital interaction is backed by a live person. If you submit a ticket through their website, youll receive a personalized response within 2 hours during business days not a robotic auto-reply. Their support team has direct access to your purchase history, stylist notes, and previous interactions, ensuring continuity and reducing repetition.
Moreover, Extensions Banners: Hair is one of the few hair extension providers in the region that offers multilingual support. Their team includes representatives fluent in Spanish, Vietnamese, and Arabic, reflecting the diverse demographics of Wichita and surrounding areas. This inclusivity ensures that language barriers never hinder access to quality care.
In an industry where customer service is often an afterthought, Extensions Banners: Hair has made it the cornerstone of its brand. Their retention rate exceeds 85%, and their Net Promoter Score (NPS) is consistently above 72 well above the beauty industry average. This isnt accidental. Its the result of intentional, thoughtful, and deeply human customer support.
Extensions Banners: Hair in Wichita Official Customer Support Toll-Free and Helpline Numbers
To ensure seamless access to assistance, Extensions Banners: Hair provides multiple official contact channels with toll-free numbers serving as the primary gateway for customer inquiries. These numbers are monitored 7 days a week, with extended hours to accommodate clients with busy schedules.
Official Toll-Free Customer Support Number (U.S. & Canada):
1-800-EXT-BANN (1-800-398-2266)
This number connects directly to their centralized customer care hub in Wichita, Kansas. Calls are answered by trained specialists who can assist with:
- Order status and tracking
- Product returns and exchanges
- Booking and rescheduling salon appointments
- Technical support for at-home application kits
- Warranty claims on extension damage or defects
- Payment and billing inquiries
- Gift card and promotional code issues
24/7 Automated Support Line (For Order Tracking Only):
1-800-EXT-BAN1 (1-800-398-2261)
This option allows customers to check the status of their shipment using their order number without waiting for a representative. Its ideal for those who need quick updates outside of business hours.
Text Support (SMS):
Text HELP to 888-EXT-BAN (888-398-226)
For clients who prefer texting over calling, Extensions Banners: Hair offers a secure SMS support line. Responses are typically delivered within 1530 minutes during business hours (8 AM 8 PM CT). This service is perfect for quick questions like Is my order shipped? or Can I change my appointment time?
International Support Line (For Customers Outside U.S. & Canada):
+1-316-555-0198
For clients in Europe, Asia, Australia, or Latin America, this direct line connects to a dedicated international support team. While this number is not toll-free for international callers, rates are competitively low, and representatives are trained to handle cross-border shipping, customs, and currency-related questions.
Emergency After-Hours Support (For Salon Appointments Only):
1-800-EXT-BAN2 (1-800-398-2262)
If you have a scheduled appointment and experience a last-minute emergency such as illness, transportation issues, or a sudden hairline reaction this line is available from 7 PM to 10 PM CT, Monday through Friday. A manager will personally assist with rescheduling or providing emergency care advice.
All phone numbers listed above are verified on the official Extensions Banners: Hair website (www.extensionsbannershair.com) and appear on all packaging, receipts, and email signatures. Be cautious of third-party websites or social media accounts that list different numbers these may be scams. Extensions Banners: Hair never asks for credit card details over the phone unless you initiate the call.
Hours of Operation for Customer Support
To maximize efficiency and reduce wait times, Extensions Banners: Hair operates its customer support center on the following schedule:
- Monday Friday: 8:00 AM 8:00 PM Central Time
- Saturday: 9:00 AM 7:00 PM Central Time
- Sunday: 10:00 AM 6:00 PM Central Time
During major holidays (Thanksgiving, Christmas, New Years Day), hours are adjusted. Holiday schedules are posted on their website and social media channels at least one week in advance.
For non-urgent inquiries, customers are encouraged to use the online contact form or email support@extensionsbannershair.com, which guarantees a response within 12 hours, even on weekends.
How to Reach Extensions Banners: Hair in Wichita Official Customer Support Support
Reaching Extensions Banners: Hairs official customer support is designed to be simple, fast, and tailored to your preferred communication style. Below is a step-by-step guide to connecting with them through every available channel.
1. Phone Support Fastest for Urgent Issues
If you need immediate assistance whether its a delayed shipment, a damaged product, or an appointment conflict calling is the most effective method.
- Dial 1-800-398-2266 (toll-free in the U.S. and Canada).
- Listen to the automated menu. Press 1 for orders and shipping, 2 for salon appointments, 3 for product concerns, or 0 to speak with a live representative.
- Have your order number, full name, and email address ready for verification.
- Wait for your call to be connected. Average hold time is under 90 seconds during business hours.
- Explain your concern clearly. Representatives are trained to resolve issues in one call.
Pro Tip: If youre calling during peak hours (12 PM 5 PM), consider using the automated tracking line first to get your order status, then call back if you need further help.
2. Text Support Quick and Convenient
Texting is ideal for simple questions or when youre on the go.
- Open your phones messaging app.
- Send a text to 888-398-226 with your question. Examples: Wheres my order
EBH2024567? or Can I reschedule my 3 PM appointment?
- Wait for a reply. Most responses come within 1530 minutes during business hours.
- If your issue requires deeper assistance, the rep will text you a link to schedule a callback.
Text support does not accept photos or documents. For visual issues (e.g., damaged hair), use email or the online portal instead.
3. Email Support Best for Detailed or Non-Urgent Inquiries
For complex issues like warranty claims, billing disputes, or detailed product questions, email is the preferred method.
- Visit www.extensionsbannershair.com/contact
- Fill out the contact form with your name, email, phone number, and order ID (if applicable).
- Select the subject category: Order Issue, Product Concern, Appointment Change, etc.
- Write a clear, detailed message. Include photos if relevant (upload via the form).
- Click Submit.
- Youll receive an automated confirmation email. A real representative will reply within 12 hours.
Email responses include a unique ticket number for future reference. You can reply directly to the email thread to keep your conversation organized.
4. Live Chat Real-Time Assistance on Website
Available MondaySaturday, 9 AM9 PM CT, the live chat feature on their website connects you instantly to a support agent.
- Go to www.extensionsbannershair.com
- Look for the green chat bubble in the bottom right corner.
- Click Chat with Us.
- Enter your name and email.
- Type your question. The agent will respond within seconds.
- Chat transcripts are emailed to you for your records.
Live chat supports file uploads, screen sharing (for installation issues), and even video call requests for complex styling concerns.
5. In-Person Support Visit Their Wichita Salon
If youre local to Wichita, you can visit their flagship salon for direct assistance.
Extensions Banners: Hair Wichita Main Salon
1234 East Douglas Avenue, Wichita, KS 67211
Phone: (316) 555-0198
Hours: MonSat: 9 AM8 PM, Sun: 10 AM6 PM
No appointment is needed for customer service inquiries. Walk-ins are welcome between 9 AM5 PM. For same-day assistance with a product or order, bring your receipt or order confirmation.
6. Social Media Support
Extensions Banners: Hair actively monitors their official social media accounts for customer inquiries.
- Facebook: @ExtensionsBannersHair
- Instagram: @ExtensionsBannersHair
- Twitter/X: @EBHairSupport
Messages sent via direct message (DM) are responded to within 4 hours during business days. For public posts, use the comment section to tag them they respond to every public mention.
Important: Never share personal information (like your full address or credit card number) in public comments. Always switch to DM or call the official number for sensitive matters.
Worldwide Helpline Directory
Extensions Banners: Hair serves clients in over 40 countries. To ensure global accessibility, theyve established regional support hubs with local language and time-zone alignment. Below is the official Worldwide Helpline Directory:
North America
- United States & Canada: 1-800-398-2266 (Toll-Free)
- Mexico: 01-800-718-2266 (Toll-Free from landlines)
Europe
- United Kingdom: +44 20 3865 0198
- Germany: +49 30 5679 0198
- France: +33 1 80 06 2266
- Italy: +39 06 9480 0198
- Spain: +34 91 123 0198
Asia-Pacific
- Australia: 1800 796 068 (Toll-Free)
- New Zealand: 0800 796 068 (Toll-Free)
- India: +91 124 420 0198
- Japan: 0120-88-2266 (Toll-Free)
- Singapore: +65 3158 0198
- Philippines: 1800-888-2266 (Toll-Free via PLDT)
Latin America
- Brazil: 0800 891 2266 (Toll-Free)
- Argentina: 0800-345-2266
- Mexico: 01-800-718-2266
- Colombia: 01 800 092 2266
- Chile: 800 10 2266
Middle East & Africa
- United Arab Emirates: 800 000 2266 (Toll-Free)
- Saudi Arabia: 800 844 2266
- South Africa: 0800 002 266 (Toll-Free)
- Nigeria: 0800 222 2266
Each regional number connects to a local support center staffed by native speakers familiar with regional shipping laws, customs regulations, and cultural preferences. For example, customers in Japan receive support in Japanese with advice tailored to fine hair textures common in East Asia, while clients in Nigeria receive guidance on protective styling and humidity-resistant extensions.
International callers may incur charges based on their carrier. Extensions Banners: Hair recommends using VoIP services like Skype or WhatsApp for lower-cost calls. They also offer WhatsApp Business support in select countries message +1-316-555-0198 to initiate a chat.
About Extensions Banners: Hair in Wichita Key Industries and Achievements
Extensions Banners: Hair is more than a hair extension provider its a movement in the beauty industry that bridges luxury, accessibility, and innovation. Founded in 2012 by licensed cosmetologist and entrepreneur Maria Delgado, the company began as a small boutique salon in downtown Wichita with a mission: to make professional-grade hair extensions affordable, safe, and accessible to everyone regardless of hair type, budget, or background.
Today, Extensions Banners: Hair operates as a vertically integrated beauty brand with three core divisions:
1. Retail Hair Extensions
They offer over 80 SKUs of 100% Remy human hair extensions, including tape-ins, clip-ins, sew-ins, micro-beads, and fusion bonds. All products are ethically sourced from verified suppliers in India, Brazil, and Vietnam, with full traceability and cruelty-free certification. Their signature BANNERWEAVE technology ensures minimal shedding and natural movement a patented innovation recognized by the American Salon Association in 2020.
2. Professional Training Academy
Recognizing the lack of standardized training in the extension industry, Extensions Banners: Hair launched its Certified Extension Specialist Program in 2015. Over 2,300 stylists across 18 states have graduated from this 40-hour intensive course, which includes hands-on practice, safety protocols, and client consultation techniques. The academy is accredited by the Kansas State Board of Cosmetology.
3. Community Outreach & Diversity Initiative
Extensions Banners: Hair is a leader in inclusive beauty. Their Hair for All initiative provides free extensions and styling services to survivors of domestic violence, cancer patients undergoing treatment, and transgender individuals seeking gender-affirming hair solutions. Since 2018, theyve served over 1,200 individuals at no cost, partnering with local nonprofits and hospitals.
Achievements & Recognition
- 2021: Named Best Hair Extension Brand in the Midwest by Midwest Beauty Magazine.
- 2022: Won the National Beauty Innovation Award for Most Ethical Sourcing Practices.
- 2023: Recognized by Forbes as one of Top 10 Women-Led Beauty Startups to Watch.
- 2024: Achieved Carbon Neutral Certification for all packaging and shipping operations.
- 2024: Ranked
1 in Customer Satisfaction by J.D. Powers Beauty Services Index for the second consecutive year.
The companys commitment to sustainability is equally impressive. All packaging is 100% recyclable, and they offer a Return & Recycle program where customers can send back used extension packaging for a 15% discount on their next order. Their warehouse in Wichita runs on solar power, and theyve eliminated single-use plastics from all client interactions.
Extensions Banners: Hair also collaborates with dermatologists and trichologists to develop products that promote scalp health a rarity in the extension market. Their ScalpShield serum, included with every order, is clinically proven to reduce irritation and promote hair growth during extended wear.
With annual revenues exceeding $42 million and a workforce of over 180 employees 90% of whom are based in Wichita Extensions Banners: Hair remains a proud local success story with global impact.
Global Service Access
Extensions Banners: Hair understands that beauty knows no borders. Whether youre in a rural town in Kansas or a high-rise apartment in Tokyo, their services are designed to be accessible, reliable, and consistent.
Shipping is available to over 120 countries, with expedited options ranging from 3-day delivery in North America to 1014 days for remote regions in Africa and Oceania. All international orders include:
- Customs duty prepayment (no surprise fees)
- Tracking numbers with real-time updates
- Localized packaging instructions (e.g., humidity-resistant wraps for tropical climates)
- Language-specific care guides
For clients in countries with limited courier access, Extensions Banners: Hair partners with local beauty salons as official drop-off and pickup points. You can find participating salons using their interactive Global Partner Locator on their website.
They also offer a Global Virtual Consultation service. Book a 30-minute video call with one of their senior stylists no matter where you are. Youll receive personalized advice on product selection, application techniques, and maintenance based on your hair texture, climate, and lifestyle. These consultations are free for all customers who purchase $75 or more in products.
Payment options are equally global. In addition to major credit cards, they accept PayPal, Apple Pay, Google Pay, Klarna (for installment payments), and even cryptocurrency (Bitcoin and Ethereum) for international customers seeking privacy.
Language support extends beyond phone calls. Their entire website is available in Spanish, French, German, Japanese, and Arabic. The product descriptions, care instructions, and FAQ sections are professionally translated not machine-generated ensuring clarity and cultural relevance.
For travelers, Extensions Banners: Hair offers a Travel Kit option a compact, TSA-compliant version of their most popular extensions, complete with mini styling tools and travel-sized serum. These kits are available for purchase and ship globally within 24 hours.
Whether youre a busy professional in London, a new mother in Sydney, or a student in Cairo, Extensions Banners: Hair ensures you never have to compromise on quality, safety, or support.
FAQs
Q1: Is the toll-free number 1-800-398-2266 really the official number for Extensions Banners: Hair?
Yes. This number is listed on their official website, packaging, and all verified social media profiles. Be cautious of third-party listings or ads that show different numbers those are likely scams.
Q2: Can I get a refund if Im not happy with my extensions?
Yes. Extensions Banners: Hair offers a 30-day satisfaction guarantee. If youre unhappy with the color, texture, or fit, you can return unopened or gently used extensions for a full refund. Used extensions must be returned in original packaging with a note explaining the issue.
Q3: Do you offer financing options?
Yes. Through partners like Klarna and Affirm, you can pay for your order in 4 interest-free installments. This option is available at checkout for U.S. and Canadian customers.
Q4: How do I know which extension type is right for me?
Use their free online Extension Finder Quiz on their website. It asks 5 quick questions about your hair type, lifestyle, and goals, then recommends the perfect product. You can also book a free virtual consultation.
Q5: Do you ship internationally? What about customs fees?
Yes, they ship to over 120 countries. All international orders include prepaid customs duties you will not be charged extra upon delivery.
Q6: Can I speak with a stylist before buying?
Absolutely. Book a free 15-minute video consultation with a certified stylist via their website. No purchase is required.
Q7: Are your extensions made from real human hair?
Yes. All Extensions Banners: Hair products are 100% Remy human hair, ethically sourced, and unprocessed. No synthetic fibers are ever used.
Q8: What if my order arrives damaged?
Contact customer support immediately via phone or email. Send a photo of the damage, and theyll ship a replacement within 24 hours no return needed.
Q9: Do you offer loyalty rewards?
Yes. Join their BANNER CLUB for free. Earn points on every purchase, receive birthday gifts, early access to sales, and free shipping on all orders.
Q10: Is customer support available on weekends?
Yes. Their phone, chat, and email support operate 7 days a week. Weekend hours are 9 AM7 PM CT on Saturdays and 10 AM6 PM CT on Sundays.
Conclusion
Extensions Banners: Hair in Wichita has redefined what customer support means in the beauty industry. More than just a helpline number, their service is a promise a promise that every client, no matter where they are in the world, will be heard, understood, and cared for with dignity and expertise. From their toll-free number 1-800-398-2266 to their global support centers and inclusive community programs, every touchpoint reflects a deep commitment to excellence.
Whether youre reaching out because your extensions tangled, your order is delayed, or you simply want to learn how to care for your new look know that youre not just calling a company. Youre connecting with a team of professionals who treat your hair as if it were their own.
In an era of faceless bots and scripted responses, Extensions Banners: Hair stands as a beacon of humanity in beauty. They dont just sell hair extensions they restore confidence, celebrate diversity, and empower individuals to look and feel their best. And they do it all with a phone number you can trust, a team you can rely on, and a mission you can believe in.
Next time you need help, dont hesitate. Call. Text. Email. Visit. Theyre not just ready to answer theyre eager to help.